Privacy Policy

At Grain & Light, we respect your privacy. Because our work involves handling your personal memories and photographs, we take the security of your data seriously. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We only collect the personal data necessary to provide our services, operate our vintage camera shop, and share learning resources. This may include:

• Contact details: Your name, email address, and phone number when you create an account, request a service, or sign up for a course.
• Shipping and billing details: Information required to process and deliver orders for vintage cameras, film stock, or returned negatives.
• Payment information: Secure payment tokens handled by our third-party payment processors. We do not store raw credit card numbers.
• Digital files: The scans and digital files we generate from your film rolls during the developing and scanning process.

2. How We Process Your Images

When you send us film for developing or scanning, we treat your images with strict confidentiality.

• Your digital scans are temporarily stored on secure, encrypted servers.
• We provide a private, unique download link directly to your email.
• To protect your privacy, all digital files are permanently deleted from our active servers 30 days after the download link is sent. Please ensure you back up your files upon receipt.

3. Shop Orders & Educational Resources

When you purchase vintage cameras or book a spot in one of our learning workshops, we use your contact and shipping information solely to fulfill your order and provide customer support. If you opt into our educational newsletter to learn more about film photography, you can unsubscribe at any time using the link at the bottom of the email.

4. Cookies and Website Analytics

We use simple, privacy-friendly analytics to understand how visitors use our site so we can improve our services. We do not use intrusive third-party tracking cookies or sell your browsing data to advertising networks. Essential cookies are used to keep track of your shopping cart and session state.

5. Your Rights

You maintain control over your personal data. You have the right to request access to the data we hold about you, ask for corrections, or request complete deletion of your records. If you wish to exercise these rights, simply reach out to our team.

Last updated: January 2026